Dubai Job Finder

Customer Service Representative

Job Description

Candidates searching for customer service representative jobs vacancies in Dubai, including opportunities for Indian professionals and freshers, may find this role suitable for building a career in banking customer support and service operations.

We are seeking a polite, customer-focused, and reliable Customer Service Representative to handle customer inquiries and provide support for banking products and services. The ideal candidate will assist customers with account-related queries, resolve issues efficiently, and ensure a positive customer experience while meeting service standards.



🎯 Qualifications

Applicants applying for customer service representative jobs in Dubai for Indian professionals and freshers should meet the following eligibility criteria:

  • High school diploma or equivalent (required)
  • Bachelor’s degree in Commerce, Business, or related field (preferred)
  • Prior experience in customer service, banking, or call center roles (preferred)
  • Good communication skills in English and local language
  • Basic knowledge of banking products and services (preferred)
  • Strong problem-solving and time management skills
  • Ability to work independently and meet service targets


📨 How to Apply

Interested candidates seeking current customer service representative jobs vacancies in Dubai can apply using the method below:
Please submit your updated resume along with a brief cover letter highlighting your customer service or banking experience to [email/contact details]

You may also explore other openings like- CCTV Technician , Production Technician , Quality Assurance Supervisor


Responsibilities

Selected candidates for these customer service representative jobs vacancies in Dubai will handle the following responsibilities:

  • Handle customer inquiries via phone, email, or in person
  • Assist customers with account information, transactions, and service requests
  • Resolve customer complaints and escalate issues when required
  • Provide accurate information about banking products and policies
  • Maintain customer records and update information in systems
  • Ensure compliance with banking regulations and service standards
  • Follow customer service procedures and quality guidelines
  • Meet daily service and performance targets 


Skills

To succeed in customer service representative jobs in Dubai for freshers or experienced candidates, the following skills are important:

  • Experience in banking customer support or call center operations
  • Familiarity with CRM or banking software
  • Strong listening and interpersonal skills
  • Ability to handle high call volumes and customer interactions 


Benefits

These customer service representative jobs in Dubai for Indian candidates offer stable employment and long-term career growth:

  • Competitive salary or hourly compensation
  • Flexible or shift-based working schedule
  • Training and onboarding support
  • Opportunities for career growth in banking and financial services
  • Professional and supportive work environment 


DJF

Frequently asked questions

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